Fomo identity verification: what to expect before you withdraw

fomo does not check your ID when you sign up. It asks once, the first time you withdraw to a US bank account. The check is run by fomo’s payments partner Spritz, needs a valid government-issued ID such as a passport or driver’s license, and fomo says it does not collect or store your documents. Here is what the check involves, why it fails, and what happens to your money afterwards.

When does fomo ask you to verify your identity?

Opening an account takes an Apple ID, Google Account or email address, and there is no document step at sign-up. Our fomo KYC guide explains everything fomo can ask for over the life of an account. For most US users, the only time an ID check actually appears is the first bank withdrawal. fomo’s help center says identity verification is required for bank withdrawals, and that it also confirms you are at least 18, since fomo is limited to adults.

Three details shape when you will meet it:

• Only bank withdrawals trigger it. Withdrawing USDC to an outside wallet or exchange does not go through this check in fomo’s documentation.
• Only once, normally. fomo says later bank withdrawals skip verification unless your list of saved bank accounts is empty.
• Only US banks. Bank withdrawals are available for US bank accounts only. Users outside the US withdraw their balance as crypto instead.

Separately, fomo’s Terms of Service reserve the right to require identity verification or KYC documentation for perpetual futures. Perps are not available to US persons, as our fomo perps guide explains, so that rule rarely matters to an American reader.

What do you need for fomo identity verification?

fomo’s article names one requirement: a valid, non-expired government-issued ID. It gives passports and driver’s licenses as examples, and it names two ID types that are not accepted:

fomo does not publish a full list of accepted documents, and it does not say how long the check takes. If your passport or license is close to expiry, renew it before you plan to cash out rather than after.

Who checks your ID, and does fomo keep it?

The check is carried out by Spritz, which fomo describes as its partner for bank withdrawals. fomo’s help center says fomo does not collect or store your verification documents. Spritz also shows up later in the process: the Contact support buttons on a failed verification or a stuck bank withdrawal open an email to Spritz with fomo copied, and Spritz follows up.

That split is worth knowing for one reason: scams. A real ID request only appears inside the fomo app’s Withdraw flow. Nobody legitimate will ask you to send a photo of your license by direct message, or to “verify” on a website someone linked you to. If that happens, stop, and check the addresses in our fomo family official website guide and the patterns in our guide to fomo scams.

How do you start identity verification on fomo?

You do not start it from Settings. It begins when you try your first bank withdrawal in the mobile app:

1. Open your portfolio and tap the three-dot menu beside the plus icon on your Cash balance.
2. Select Withdraw, then choose Bank account.
3. Follow the in-app verification steps with your ID to hand.
4. Add and confirm the bank account you want to withdraw to.
5. Enter the amount, pick a speed on the review screen and confirm.

If you have turned on fomo’s multi-factor authentication, expect a code at the withdrawal step as well, since fomo asks for it on every withdrawal; our fomo two-factor authentication guide covers setup. The web version at fomo.family cannot withdraw to a bank, so this flow is phone-only.

Why does fomo identity verification fail?

fomo lists three common causes, and the screen you see afterwards tells you what to do next:

Retrying the same blurry photo over and over is unlikely to help. Fix the cause first, then retry once.

What happens after you are verified?

Once the check passes and your bank account is added, the withdrawal itself follows fomo’s published timelines:

fomo counts business days as Monday to Friday, excluding US federal holidays, so a withdrawal started before a weekend or holiday takes longer on the calendar. A few more rules from fomo’s help center:

• Minimum $3. Smaller balances can only be withdrawn as crypto.
• Statuses. A withdrawal shows Pending, then Sent to bank for processing. After that, your bank may take a business day or two to credit it.
• No cancelling. A Pending withdrawal cannot be cancelled by you or by support.
• Refund pending. If a withdrawal is late or shows “Refund pending”, the money does not return to your cash balance on its own. Tap the row and use Contact support; once Spritz resolves it, the row moves to Refunded.

fomo does not publish the dollar fee for each speed or a maximum withdrawal amount, so read the review screen before confirming. Keep a note of each withdrawal for your fomo tax records.

Should you verify before you need the money?

Yes, if you plan to cash out to a bank. The check has no published timeline, and a failed attempt can mean a support email before anything moves. The low-stress approach is a small test withdrawal, at least $3, soon after your first deposit. That gets verification and the bank link done on your schedule, not on the day you need the cash. Our fomo wallet guide covers the other ways money moves in and out.

If you live outside the US, the bank route does not apply: you withdraw as USDC to a wallet or exchange on a supported network instead, and our guide to fomo app countries shows where the app works at all.

If you have not opened an account yet, order matters at the start too. The 10% fee discount from a fomo referral link only attaches at sign-up, so open the link before creating the account; the sign-up guide walks through it. For what the fomo app charges per trade and which chains it covers, start on the homepage.

Fomo identity verification questions